Safe Gaming

We99 Responsible Gaming —
Keep It Fun, Stay Safe

Gaming should be a source of entertainment, not stress. we99 believes every player has the right to stay safe. That's why we bring together all the tools and information you need for responsible gaming in one place.

🛡️
Secure
Account Controls
⏱️
Time Limit
Set It Yourself
💰
Budget Control
Set a Spending Limit
🤝
24/7 Support
Support in Bangla
18+ Age Restriction
24/7 Support Services
100% Data Secured
7 Days Self-Exclusion Feature

🎯What Is Responsible Gaming?

Responsible gaming means enjoying gaming as a form of entertainment — where you stay in control, not the game. we99 believes that every player's mental and financial well-being matters just as much as their enjoyment.

Responsible gaming at we99 is built on three core principles: first, gaming is always for entertainment, not a source of income. Second, never bet more than you can afford to lose. Third, set your own limits and stick to them.

At we99, responsible gaming goes beyond rules — it's part of our culture. We want you to play happily and healthily for the long term. That's why our platform offers tools to help you enjoy gaming in a mindful and controlled way.

Please note: Gaming is a hobby. Only play with money left over after covering your everyday expenses.

  • Gaming Should Always Be Fun
  • Play with a set budget and time limit
  • Don't try to chase your losses
  • Prioritize your family and social life
  • If you have a problem, seek help right away

⚠️Recognising Signs of Problem Gaming

People often don't realize when their gaming habits are gradually becoming a problem. If you notice any of the signs below, it's time to pay attention. As part of responsible gaming, we99 wants to help you recognize them.

😟
Chasing Lost Money

Placing larger bets after a loss in an attempt to win back what you've lost.

💸
Spending Over Budget

Spending beyond your set budget or using essential funds for gaming.

🌙
Neglecting Sleep and Health

Neglecting sleep, meals, or personal health because of gaming.

👪
Withdrawing from Family and Friends

Prioritizing gaming over spending time with family and friends.

🤥
Lying About Gaming

Hiding or lying about how much time or money you have spent on gaming.

😠
Restlessness When Unable to Play

Feeling irritable, angry, or uncomfortable when unable to game.

If you notice any of the above signs in yourself, don't wait — contact our support team or activate self-exclusion right away.

💰Set Budget & Time Limits

The most effective way to game responsibly is to set your limits in advance. we99 gives you that control — you can set your own daily, weekly, or monthly spending and play time limits.

Limit Type Description Active Period Status
Daily Deposit Limit Maximum daily deposit amount Instant Active
Weekly Loss Limit Maximum amount you can lose in a week Instant Active
Session Time Limit Maximum continuous play time per session Instant Active
Monthly Budget Limit Monthly spending cap Instant Active
Increasing a Limit 72-hour wait to increase your set limit After 72 hours Delayed

Reducing a limit takes effect immediately, but increasing one requires a 72-hour waiting period — this protects you from making impulsive decisions.

The same principle applies to time limits. If you try to log in after your set time has elapsed, the system will automatically prompt you to take a break. These responsible gaming tools are built with you in mind.

🚫Self-Exclusion

If gaming is becoming hard to control, self-exclusion is the most effective solution. Once you activate self-exclusion on we99, you will not be able to access the platform for the chosen period.

📅
7 Days
Short-Term Break
📆
1 Month
Monthly Exclusion
🗓️
6 Months
Long-Term Break
♾️
Permanent
Permanent Closure
Steps to Activate Self-Exclusion
1
Log In to Your Account

Access your we99 account and go to your profile settings.

2
Go to the "Responsible Gaming" option

Look for the "Responsible Gaming" menu within Settings.

3
Choose Your Self-Exclusion Period

Choose the option that suits you best — 7 days, 1 month, 6 months, or permanent exclusion.

4
Confirm

Confirm your decision. Self-exclusion will take effect immediately.

Once self-exclusion is active, your account cannot be accessed before the period ends. For permanent exclusion, the account cannot be reactivated.

👶Protection of Minors

We99 is strictly prohibited for anyone under the age of 18. As part of our responsible gaming commitment, we take firm measures to protect minors.

  • Age verification is mandatory at the time of registration.
  • National ID or passport verification is carried out in cases of suspicion.
  • If an underage account is detected, it will be immediately closed and all associated data will be deleted.
  • Parents can use parental control software on their child's device.
  • Always keep your device and login credentials secure.

If you suspect a minor you know is using we99, contact our support team immediately.

🤝Help & Contact

For any responsible gaming concerns, we99's support team is always here for you. We offer 24/7 assistance, and you can reach out with complete confidentiality.

  • Instant help is available via live chat.
  • Issues reported by email will receive a response within 24 hours.
  • Our specialist team is ready to help you set limits or activate self-exclusion.
  • We will never pressure you to play more.

Support email: [email protected] — we're here for you whenever you need us.

We99 Safe Gaming Features

Responsible Gaming Features We Offer

💳
Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period — to prevent impulsive decisions.

⏱️
Session Time Control

Decide in advance how long you will play in one session. Once the time is up, the system will automatically prompt you to take a break.

🧊
Cooling-Off Period

Activate a cooling-off period for a short break. Step away from gaming for anywhere between 24 hours and 6 weeks — whatever works best for you.

🚫
Self-Exclusion Feature

Activate self-exclusion for a long-term break. Options range from 7 days to permanent exclusion — entirely your choice.

📊
Activity History

View your gaming history, win/loss stats, and spending details at any time. Stay informed, stay in control.

🎓
Awareness Information

Get regular responsible gaming tips and guides. Build your knowledge, avoid problems — we99 is always here for you.

Safe & Responsible

Play with joy,
Stay Within Your Limits

At we99, every player's safety is our top priority. Register today and enjoy a secure experience using our responsible gaming tools.

Our Responsible Gaming Commitment
  • Age verification is carried out for all players
  • Your personal information is fully protected
  • Set or change time limits at any time
  • Self-exclusion takes effect immediately
  • 24/7 support is available in Bangla
  • Minors Are Strictly Prohibited
বাংলা