We99 Privacy Policy — Our Commitment to Protecting Your Information

1Introduction

Welcome to we99 (we99.blog). Our Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, or participate in games.

We99's Privacy Policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards. By using our platform, you are considered to have consented to this Privacy Policy.

We99 believes privacy is a fundamental right. That is why we have put in place the highest technical and organizational safeguards to protect your data. Our Privacy Policy leaves no grey areas — everything is written in clear, plain language so you can understand it with ease.

2What Information We Collect

We99 only collects the information needed to provide you with the best possible service. We never gather unnecessary or excessive data.

3How We Use Your Information

Under we99's Privacy Policy, all collected information is used only for specified purposes. We never misuse your data.

• Account Management: Your information is used for registration, login, and account verification.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Support Services: Your information is used to help our support team resolve your issues.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Promotional Communications: To inform you about offers and bonuses, with your consent.
• Legal Compliance: To meet the requirements of applicable laws and regulatory bodies.
• Responsible Gaming: To identify problem gaming risks and provide timely support.

We99 never passes your information to third parties for advertising purposes. Every use of your data has a clear and lawful basis.

4Information Sharing & Disclosure

We99 does not share your personal information with third parties — that is our core commitment. However, there are limited circumstances where data sharing may occur:

• Payment Provider: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket.
• Law Enforcement: Where required by a court order or legal obligation.
• Fraud Investigation: With authorities authorized to investigate money laundering or fraud.
• Technology Service Provider: Trusted technology partners who assist solely in operating the platform.

We99 never sells, rents, or trades your information. This is the most fundamental commitment in our Privacy Policy.

5Cookie Policy

Cookies are small text files stored in your browser. we99 uses cookies to improve your experience and keep the platform running smoothly.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Helps remember your language preferences and settings.
• Analytics Cookies: Used to understand which sections of the site are most frequently visited.
• Marketing Cookies: To show you personalized offers based on your consent only.

6Data Retention Period

We99 retains your information only for as long as necessary. Any data that is no longer needed or has expired is securely deleted.

• Active account data: retained for as long as your account remains active.
• Closed account data: retained for up to 5 years after closure (as required by law).
• Financial transaction records: 7 years, in accordance with Bangladesh's financial regulations.
• Support contact records: 2 years.
• Cookie data: session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

Once the retention period expires, your information is automatically deleted from our systems or fully anonymized.

7Your Rights

We99's Privacy Policy gives you full control over your personal information. A summary of your rights is outlined below:

8Child Protection Policy

We99 is strictly prohibited for anyone under the age of 18. We do not knowingly collect any personal information from minors.

• Age verification is carried out at the time of registration.
• No one under the age of 18 is permitted to create an account.
• If an underage account is detected, it is immediately suspended and the associated data is deleted.
• Parents can notify us if they suspect a minor may have created an account.

9Security Measures

We99 employs state-of-the-art technical and organizational security measures to protect your information. This section of our Privacy Policy is of particular importance.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Regular Security Audits: Regular system audits conducted by external experts.
• Firewall Protection: Robust firewalls to prevent unauthorized access.
• Data Backup: Regular encrypted backups are stored on secure servers.
• Staff Training: All staff receive regular training on data protection.

That said, no online system is 100% secure. In the event of a security breach, we will notify you immediately and take swift steps to resolve it.

10Policy Changes

We99 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• The "Last Updated" date at the top of the policy will always reflect the latest version.
• For major changes, a notification will be sent via email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to the changes, you may request to close your account.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. We are available 24/7 to assist you.

• Instant assistance is available via live chat.
• Complaints submitted by email will receive a response within 24 hours.
• Data deletion or correction requests will be processed within 7 business days.